Frequently Asked Questions

American Auto Glass Answers Your Questions

People have a lot of questions about auto glass. Below are just a few of the more common questions we hear from customers:

Q: How long does windshield replacement normally take?

A: Under normal circumstances, windshield replacement takes about 2 hour to complete. American Auto Glass LLC prefers to follow the Dow Chemical safe drive away time which is approximately 4 hours.


Q: Do you offer a written warranty?

A: Yes, American Auto Glass LLC backs each windshield replacement with a quality glass and installation warranty for as long as you own the vehicle.


Q: Will you work with my insurance company?

A: Yes! American Auto Glass LLC is considered an approved auto glass repair facility by the majority of insurance companies.


Q: My auto glass is broken; can you fix it today?

A: Typically, appointments scheduled for the morning allows the vehicle to be ready later in the afternoon, or same day. We take safety seriously and aren't willing to cut corners to get you on the road until it is absolutely safe.


Q: Are your technicians certified?

A: Yes! The auto glass technicians at American Auto Glass LLC are certified technicians.


Q: I need my broken glass fixed; how do I schedule an appointment?

A: This is the easy part; make one call to American Auto Glass LLC at 888.271.1180 and we will take care of the rest.